Do you offer online ordering?
We do not currently offer online ordering as of the date of this post. However, our online store is well underway and undergoing testing and we expect it to be open for trading by the end of April 2023 - perhaps sooner. We'll keep you posted with updates
What's the best way to ensure that my order is supplied correctly and in full?
Our Error rate for delivered orders is under 1% and 75% of those errors are processing errors. We carry over 3000 products and there are many different interpretations and terminologies that people use in our industry to describe the same parts! You can
How long has AFSF been in business?
Our company was established in 1995 and is approaching 30 years of service to the industry.
Where can I access your Product Data Sheets?
All of our data sheets are available on our website here or alternatively on this portal in the Knowledgebase section. If you cannot find a particular data sheet, please email our friendly team who will be more than happy to assist you.
Does AFSF carry insurance on their products?
We are covered by comprehensive insurance policies with warranties varying to up to 50 years for some lines.
Do you offer delivery on Saturdays?
Yes we do but our offices do not operate on the weekends or public holidays. Therefore, please ensure that orders for Saturday deliveries are placed before 16h30 on Friday afternoon at the very latest.
When can I expect my delivery?
We have a same day delivery run that departs at 930am with the goal of having those deliveries dropped off by 1pm daily. Orders for same day delivery need to be placed between 07h00 and 09h00 so that our trucks can be loaded and depart by 09h30 For orders
What are your hours of Operation?
Our hours of Operation for receiving orders are 07h00-17h00